CHRISTOPHER D. MITCHELL
lensman00@yahoo.com

WORK EXPERIENCE

Artech Information Systems, Hillsboro, OR (12/18 - present)
Social Platforms Support
- monitor and triage support queue.
- administer, report, and troubleshoot user activity in social publishing and listening tools.
- reduce key social moderation queue volume by 40% through query tuning.

Independent Securities Analyst (11/08 - 03/21)
- develop economic boom/bust models from business cycle and labor market theories.
- real-world trades correlated at .30 with equity/fixed return differences (2009 to 2021).
- contribute to popular open-source portfolio backtesting tool.

CDI Corp, Hillsboro, OR (08/14 - 12/18)
 Personnel Manager
 - advised reports on client roles.
 - handled time cards, goals, and reviews.

 QA Team Lead
 - tested and reviewed web pages for site with 25 million unique monthly visits.
 - prioritized and tracked work of 6 FTE QA analysts, reporting to QA Manager.
 - advised developers on style guides and legal/trademarking expectations.

Independent Game Developer (02/13 - 12/14)
- developed retro simulation game in HTML5/JavaScript/CSS and led playtesting.
- developed casual physics game prototype in Lua using LOVE framework.
- contributed to analytics project for online gaming community.

Superior Group, Portland, OR (02/14 - 07/14)
Database Marketing Contractor
- covered for regular employees, allowing client to hire and train new personnel.
- improved customer data quality.
- researched and updated company data.

Database Marketing Contractor (sole proprietorship) (04/07 - 07/13)
- cleaned marketing data, enhancing customer experience.
- advised on process improvements, leading to cost savings.

Web Entrepreneur (03/97 - 12/11)
- designed, coded and hosted popular web forum, attracting long-term sponsorship.
- created well-reviewed alternative search engine and expert recommender system.
- developed award-winning specialized directories.

Volt Information Sciences, Portland, OR (08/05 - 03/07)
Database Marketing Contractor
- provided data quality services.
- performed quality control on 2000 page website.

First Tech Credit Union, Beaverton, OR (03/02 - 03/05)
Marketing Analyst
- coordinated user testing of website, leading to quadrupled traffic.
- developed and ran database marketing program with focus on loyalty metrics.
- built expert system for custom CRM installation.

Walt Disney Internet Group, Seattle, WA (03/99 - 12/00)
Senior Market Research Analyst
- created reports for specialized search engine content, improving content coverage.
- performed competitive analysis of local search, driving major product decision.

Quando/Infoseek, Portland, OR & Seattle, WA (10/98 - 03/99)
Content Integrity Manager
- led five-person QA/QC group through company acquisition and relocation.
- tested and released multiple web search products to market.
- prototyped web interfaces for specialized search engines.

Hall-Kinion, Portland, OR (04/98 - 10/98)
Web Development Contractor
- authored HTML for corporate sites including Adobe.com and Sequent.com

Pierian Spring Software, Portland, OR (03/96 - 02/98)
Product Coordinator
- developed game prototypes using multimedia engines.
- recorded sounds effects and narration.
- scripted installers.

Prior Work History, in brief:

Academic Book Center, Portland, OR
Returns Clerk

Shepherd University, Shepherdstown, WV
Speech Instructor
Library Circulation & Reference Clerk
Pub Attendant

Shepherdstown Book Shop, Shepherdstown, WV
Clerk

Cornell University, Ithaca, NY
Cataloging Clerk

Cabbagetown Cafe, Ithaca, NY
Festival Booth Staff

Genesis Juice Cooperative, Eugene, OR
Personnel Coordinator
A/R Bookkeeper
Production Shift Leader

Students Cooperative Association, Eugene, OR
Chair, Board of Directors
Membership Coordinator

Portland Elks Lodge, Portland, OR
Lifeguard

EDUCATION

Master of Professional Studies (Communication) 1992
Cornell University

Bachelor of Arts (Psychology) 1989
University of Oregon
- English minor